Beyond Black Friday: What Ecommerce Brands Should Focus on in 2022
With over 21 million Ada-powered ecommerce interactions between October and December 2021, we’ve identified some key patterns that will help brands understand what customers need most.
The top 3 trends are:
- The biggest chunk of ecommerce brand interactions are basic
- Customers keep showing you they want to talk to you
- Mobile shopping is dominating over other devices
Don’t miss out. Get the exclusive data in the full report.