Beyond Black Friday: What Ecommerce Brands Should Focus on in 2022

With over 21 million Ada-powered ecommerce interactions between October and December 2021, we’ve identified some key patterns that will help brands understand what customers need most.

The top 3 trends are:

  • The biggest chunk of ecommerce brand interactions are basic
  • Customers keep showing you they want to talk to you
  • Mobile shopping is dominating over other devices

Don’t miss out. Get the exclusive data in the full report.

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