Report

Calculate the TCO of Build Vs. Buy Conversational AI

When thinking about the total costs associated with building a tool or buying one, it can be boiled down to people and tech. The main thing to keep in mind is building a conversational AI platform is a complex undertaking. 

Our Total Cost of Ownership (TCO) analysis tool compares the total five-year expenses associated with building or buying an Automated Customer Experience (ACX) solution. It factors in:

  • Up-front development costs 
  • Ongoing operations expenses for the build approach
  • Monthly subscription fees for the buy approach 

Download the tool, and find out which option is more economical for your business.

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