Give every customer the high roller experience with Ada and Playtech

While others are holding back and hedging their bets, Ada gives you the confidence to go all in, delivering VIP gaming experiences to every player so that you and your customers win big — without the VIP support costs.

Connect Ada’s conversational AI platform to your Playtech IMS to meet and greet players from around the world on the channels they prefer and in the languages they speak, and provide a highly personalized, contextual experience throughout the player journey. 

Ada’s low-code, drag-and-drop builder puts automation in the hands of the non-technical teams who know your customers best, while still providing the flexibility for your engineering team to develop strategic connections that take things to the next level. 

Launch an enterprise-ready conversational AI in weeks and start supporting customers 24/7, in any language, without increasing support costs or headcount.

Wondering what that looks like for you?

Book a free demo to meet with our team of experts. We’ll work with you to understand your company goals, identify your main pain points, and develop a custom demo that showcases how Ada and Playtech can work together to work for your brand.

With this demo, you’ll see for yourself how Ada can:

• Automate 60% to 80% of customer inquiries
• Improve player retention
• Decrease player onboarding times
• Increase first and next bet rates
• Automate KYC and Responsible Gaming outreach
• Localize the experience to comply with regional laws, major betting events, and more